Frequently Asked Questions:

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Q: How does the ChurchLink onsite solution compare to an online giving application?

A: The ChurchLink Onsite system offers four key advantages to online systems:

  • Convenience. The Onsite presence of the system gives donors the option of giving while they are at church, the customary place to make donations.
  • Increased Giving. It is proven that when more options are provided for giving, donations increase. Churches are missing out on donations that people want to give but cannot because they don’t carry cash or checks.
  • It’s Faster… and Easier! ChurchLink Onsite makes it possible for users to make a donation without having to enter their name, phone number, e-mail, address, and card number, which is required online. Also, with its simple interface, a user can give and go in less than 90 seconds!
  • Processing Fees. The physical presence of the kiosk allows for much lower processing fees than online giving. Churches save an average of 0.75% per transaction when receiving donations via the onsite giving kiosk. This amounts to hunreds of dollars a year in savings.

Q: Will all transactions be secure?

A: All transactions will be encrypted using the industry standard 128-bit SSL plus ChurchLink’s own encryption algorithm.

Q: Will my transaction rates change?

A: VISA and MasterCard occasionally make minor changes to their interchange rates. When they do, we will alert you of these changes in writing.

Q: How flexible is the software?

A: The ChurchLink system was designed with flexibility in mind. Every feature is packaged into a module and can be easily added to your ChurchLink. With a click of a mouse you can add or remove modules from your ChurchLink system using your administrator panel.

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